Was promptly greeted in the parking lot, brought in and sat down with refreshments, then briefed on what was needed. I've owned a Mercedes Benz convertible which had many visits in the area, and I have to hand it to Jaguar - their service AND pricing is great, which is hard to find in a luxury car dealership. Just finished my appointment at Jaguar for one of my older models. Thank you all so so very much! We are in love with our new baby! Christa Mikkelsen I will never forget your kindness and truly am so very grateful to you as I knew you would ensure we were looked after. You were my anchor throughout the whole process and became my friend. You absolutely out did yourself right from the very beginning. Thank you all so so much!Īnd again to Freedom. To have a whole crew, including the Vice president of the company try to right a mistake, get you into not only a BRAND NEW vehicle which we were not expecting, but to never feel like we were taken advantage one single time, told every step of the way what was happening, has every single question answered, and to feel valued as a customer, is surreal. To Hunter who walked us through our new baby with a fine tooth comb, set us up with the features of the vehicle and even wiped his finger print off the hood of our new car. Who will ensure you know every step of what you are signing and get back to you immediately which in her line of work, is virtually impossible. To Vik the finance goddess who knows her stuff inside and out. To Kevin for working the numbers for us to get us my absolute dream car which I never thought was possible!!!! To Yuri, the owner of the dealership for responding to my emails, to gathering a team to ensure I was looked after and getting the best deal possible for me and my husband, and continuing to check on us to make sure every need was met. I need to put a HUGE shout out to Freedom who looked after my every single demand, squeal of excitement, question (and there were a 1000) to educating me on every small to large detail that will resonate with me for life, to sharing his cookies and staying wayyyyyy past his shift to ensure I was looked after and coming in on his day off. Not because they are Jaguar/Land Rover and the cars pretty much sell themselves, but because the owner, staff, front staff, finance, Vice president, car detailing dept, walk through staff etc., make this place. First attempt was a bit of a hiccup for sure but let me tell you, this dealership proved themselves over and over again. Never thought it would happen in our lifetime so it was a huge deal. We have purchased many vehicles in our life.